Legal

Privacy Policy

How we handle your information at MNS Cricket World.

Last updated: August 2026

1. Information We Collect

We collect the details you share with us directly: your name, mobile number, email address, delivery address and any message you send through our contact form or WhatsApp. We also collect basic order details such as products purchased and payment confirmation references.

2. How We Use Your Information

Your information is used to confirm and fulfil orders, arrange delivery, respond to enquiries, handle replacements or warranty claims, and share order updates. With your consent, we may occasionally share news about new cricket gear and offers.

3. Payment Information

We do not store your card, UPI or net-banking credentials. Payments are processed directly through your chosen payment provider, and we only retain the transaction reference needed to verify your order.

4. Sharing With Third Parties

We share only the minimum details required with delivery partners and payment providers. We never sell, rent or trade your personal information. Information may be disclosed where required by law.

5. WhatsApp Communication

When you place an order or enquire through WhatsApp, your message and mobile number are visible to our team and are also subject to WhatsApp's own privacy policy.

6. Cookies & Analytics

Our website may use cookies and basic analytics to remember your bag and wishlist and to understand how visitors use the site. You can disable cookies in your browser, though some features such as the bag may not work as expected.

7. Data Retention & Security

We keep order records for as long as needed for accounting, warranty and legal purposes. We apply reasonable technical and organisational measures to protect your data, though no method of transmission over the internet is completely secure.

8. Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of promotional messages at any time by replying to us on WhatsApp or writing to us.

9. Children's Privacy

Our services are intended for adults. Where gear is purchased for junior players, the order should be placed by a parent or guardian.

10. Updates to This Policy

We may update this policy from time to time. The latest version will always be published on this page with a revised update date.

For any privacy request, contact MNS Cricket World, 2nd Floor, Vasireddy Swagruha Building, JNTU–Hitech City Road, KPHB 3rd Phase, Hyderabad, Telangana 500072.